Is this Enjoy Pucon pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Enjoy Pucon?

Check-in time for Enjoy Pucon starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Enjoy Pucon have a swimming pool?

Yes, this Enjoy Pucon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Enjoy Pucon?

Best-rates for the Enjoy Pucon starts from $405 per night with includes Parking, Pet Friendly, TV, Hot Tub, Internet, Air Conditioner, Spa, Guest Services, Child Friendly, Bedding/Linens, Accessibility, Business Services, Wellness Facilities, Restaurant, Toiletries, Entertainment, Eco Friendly, Pool, Balcony/Terrace, Security/Safety, Skiing, Fireplace/Heating, Bar, Breakfast, Laundry, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Enjoy Pucon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Enjoy Pucon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Enjoy Pucon is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Enjoy Pucon?

Based on the information reported by the owner or manager, the Enjoy Pucon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Enjoy Pucon?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Enjoy Pucon | Hotel in Pucón

| 7.6 (345 Reviews) | Pet Friendly 1 Bathroom

Hotel in Pucon, Pucón

Beachfront, with full-service spa
Spend the day catching some rays at the beach, relaxing by one of Enjoy Pucon's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Enjoy Pucon offers 151 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Bathtub or shower

Towels

Free toiletries

Bedroom

Air conditioning

Heating

Bed sheets

Phone

Safe

Eco-friendly cleaning products used

Water-efficient showers only

Water-efficient toilets only

LED light bulbs

Breakfast

Free buffet breakfast available daily 7:00 AM–11:00 AM

1 bar

24-hour room service

1 restaurant and 1 coffee shop/cafe

Minibar

Parking

Free offsite parking within 656 ft

Limited onsite parking

Airport shuttle at scheduled times, on request

Onsite parking includes off-street options

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible registration desk

Well-lit path to entrance

Front entrance ramp

Wheelchair-accessible registration desk height (inches): 31

Wheelchair-accessible spa

4 on-site accessible parking spaces

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 28

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Hardwood flooring in public areas

Wheelchair accessible (may have limitations)

Wheelchair-accessible pool

Activities

Ski area

Horse riding

Ski runs

Fishing

Full-service spa

3 outdoor pools

Fitness center

Entertainment

Cable channels

LCD TV

General

Conference space

Meeting room

Business center

Banquet hall

Reception hall

Elevator

English

Spanish

Local culture & ecosystem education

28 casino gaming tables

Casino

Renovated entire property - September 2022

Smoke-free property

At least 80% lighting from LEDs

Locally-owned & organized tours & activities

519 casino slot machines

Communal living room

Local artist showcase

Guest Services

3 outdoor pools

Snack bar/deli

Laundry facilities

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Concierge services

24-hour front desk

Ski storage

Hair salon

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Ski passes

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Outdoors

Garden

Beachfront location

Terrace

Spa

Sauna

Hot tub

Spa open daily

Body treatments

Manicures and pedicures

Massage - Swedish

Facials

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 4 am minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: clp 16000 per person (one way) airport shuttle fee per child: clp 16000 (one-way), (from 4 to 12 years old) pet deposit: clp 142800 per stay pet fee: clp 30000 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 55 lbs per pet) food and water bowls are available pets allowed for an extra charge of clp 30000 per pet, per day, plus a deposit of clp 142800 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Robert

Dec 18, 2025 07:27:30 AM

Review Score: 8

Summary: Rooms either look on the lake or toward the volcano. Hotel is in an old grandiose style, but somewhat updated. Not sure our a/c was working, but open windows seemed to work well. Staff very attentive. Parking not uncomplicated unless you do valet. Pools crowded, but decent fitness center. Breakfast is a buffet with decent offerings. Weekends have a loud EDM show that goes to 1am+; if you are located above it, good luck sleeping.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room (Matrimonial) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Double Room (Matrimonial) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Superior Quadruple Room Room Size: m² 3 Queen Bed and Twin Beds	General Number of living rooms 0, Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Superior Triple Room Room Size: m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Quadruple Room Room Size: m² 4 Twin Beds	General Bed count minimum 4, Number of living rooms 0, Wardrobe or closet, Bed count maximum 4
Standard Triple Room Room Size: m² 3 Twin Beds	General Number of living rooms 0, Wardrobe or closet, Bed count maximum 3, Bed count minimum 3
Standard Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite (Quadruple Room) Room Size: m² 3 King Bed and Twin Beds	General Number of living rooms 0, Wardrobe or closet, Bed count maximum 3, Bed count minimum 3