Grand Royal Lagoon | Hotel in Cancun

| 7.0 (886 Reviews) |  1 Bathroom
Punta Cancun Hotel | Grand Royal Lagoon

Hotel in Punta Cancun, Cancun

Lakefront hotel with a marina, 8-minute walk to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
This hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and limo/town car service are onsite.
Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Refrigerators and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 6:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available late check-out fee: mxn 450 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Late check-out fee: mxn 450 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Erik
Sep 11, 2025 09:40:15 AM
Review Score:   4
Summary: Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.
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FAQ's

Is this Grand Royal Lagoon pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Royal Lagoon?

Check-in time for Grand Royal Lagoon starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Royal Lagoon have a swimming pool?

Yes, this Grand Royal Lagoon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Royal Lagoon?

Best-rates for the Grand Royal Lagoon starts from $59 per night with includes Designated Smoking Area, TV, Transportation/Shuttle, Laundry, Air Conditioner, Pool, Balcony/Terrace, Bedding/Linens, Internet, Parking, Guest Services, Child Friendly, Wellness Facilities, Restaurant, Toiletries, Kitchen, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Royal Lagoon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Royal Lagoon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Royal Lagoon has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Royal Lagoon?

Based on the information reported by the owner or manager, the Grand Royal Lagoon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Royal Lagoon?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
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