Hôtel Le Donjon - Cœur de La Cité Médiévale | Hotel in Carcassonne

| 8.4 (2553 Reviews) | Pet Friendly 6 Bathrooms 17 Guests

City of Carcassonne Hotel | Hôtel Le Donjon - Cœur de La Cité Médiévale

Hotel in City of Carcassonne, Carcassonne

Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout. With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden. A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening. The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel. Le Donjon is located 1.5 mi from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 328 feet away.

Hôtel Le Donjon - Cœur de La Cité Médiévale is located in Carcassonne.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 4 star rated property and has over 2553 reviews with the average score of 8.4 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Hôtel Le Donjon - Cœur de La Cité Médiévale in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hôtel Le Donjon - Cœur de La Cité Médiévale”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Restaurant

Breakfast in the room

Parking

Parking

Accessible parking

Private Parking

Activities

Tour or class about local culture

General

Pet friendly

Air conditioning

Non-smoking rooms

Elevator

Facilities for disabled guests

Heating

Soundproof rooms

Family rooms

Safe

Wifi in all areas

Smoke-free property

Guest Services

Pet bowls

Babysitting/Child services

Baggage storage

Room service

Fax/Photocopying

Laundry

Valet parking

Ironing service

24-hour front desk

Express check-in/out

Meeting/Banquet facilities

Dry cleaning

Daily housekeeping

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Garden

Terrace

Outdoor furniture

Security/Safety

24-hour security

Security alarm

Smoke alarms

Key card access

CCTV outside property

CCTV in common areas

Fire extinguishers

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Access to healthcare professionals

First aid kits available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

The address of the car park is:, 32 chemin des ourtets, 11000, carcassonne, the hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has 2 car parks that are located outside the city walls. guests arriving between 13:00 and 20:00 can be greeted at the car park, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, the hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.84

Location:

9.63

Staff:

9.12

Facilities:

8.08

Comfort:

8.57

Cleanliness:

8.55

Elizabeth

Aug 4, 2026 07:00:00 AM

Review Score: 8

Spain

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The staff were really helpful, if a trifle eccentric. Good at multi tasking. Also, at breakfast, I asked if the had a pain raison. The charming waitress said sorry, no they didn't. Five minutes later she presented me with one, having gone out specially to buy it! That's service!

Summary: A great location for a family

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room Room Type: Double Room Size: 20 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water General Trash cans, Iron, Soundproofing, Air conditioning, Key card access, Carpeted, Heating, Safety deposit box, Smoke Alarm Media & Technology Flat-screen TV, TV, Mobile hotspot device, Telephone Bathroom Free toiletries, Toilet, Hairdryer, Toilet paper, Body soap, Shampoo, Towels, Bath or shower, Private bathroom Living Area Desk Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens, Cribs Room amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Superior Twin Room Room Type: Twin Room Size: 23 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water General Trash cans, Iron, Soundproofing, Air conditioning, Key card access, Carpeted, Heating, Safety deposit box, Smoke Alarm Media & Technology Flat-screen TV, TV, Mobile hotspot device, Telephone Bathroom Free toiletries, Toilet, Hairdryer, Toilet paper, Body soap, Shampoo, Towels, Bath or shower, Private bathroom Living Area Desk Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens, Cribs Room amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Chambre Double Classique Room Type: Double Room Size: 16 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water General Trash cans, Iron, Soundproofing, Air conditioning, Key card access, Carpeted, Heating, Safety deposit box, Smoke Alarm Media & Technology Flat-screen TV, TV, Mobile hotspot device, Telephone Bathroom Free toiletries, Toilet, Hairdryer, Toilet paper, Body soap, Shampoo, Towels, Bath or shower, Private bathroom Living Area Desk Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Room amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Superior Triple Room Room Type: Triple Room Size: 25 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water General Trash cans, Iron, Soundproofing, Air conditioning, Key card access, Carpeted, Heating, Safety deposit box, Smoke Alarm Media & Technology Flat-screen TV, TV, Mobile hotspot device, Telephone Bathroom Free toiletries, Toilet, Hairdryer, Toilet paper, Body soap, Shampoo, Towels, Bath or shower, Private bathroom Living Area Desk Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens, Cribs Room amenities Adapter, Clothes rack, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 35 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water General Trash cans, Iron, Soundproofing, Air conditioning, Key card access, Carpeted, Heating, Safety deposit box, Smoke Alarm Media & Technology Flat-screen TV, TV, Telephone Bathroom Free toiletries, Toilet, Hairdryer, Toilet paper, Body soap, Shampoo, Towels, Bath or shower, Private bathroom Living Area Desk, Sofa, Seating area Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens, Cribs Room amenities Clothes rack, Adapter, Non-feather pillow, Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation
Family Room with Garden View Room Type: Family Room Size: 35 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water General Trash cans, Iron, Soundproofing, Air conditioning, Key card access, Carpeted, Heating, Safety deposit box, Smoke Alarm Media & Technology Flat-screen TV, TV, Telephone Bathroom Free toiletries, Toilet, Hairdryer, Toilet paper, Body soap, Shampoo, Towels, Bath or shower, Private bathroom Living Area Desk, Sofa Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens, Cribs View Garden view, Inner courtyard view Room amenities Clothes rack, Adapter, Non-feather pillow, Socket near the bed, Sofa bed Physical distancing Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for City of Carcassonne hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this City of Carcassonne hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the City of Carcassonne hotel starts from $161 per night with includes Guest Services, Entertainment, Breakfast, Restaurant, Bar, Sports/Activities, Fireplace/Heating, Laundry, Wheelchair Accessible, Child Friendly, Internet, Air Conditioner, Parking, Pet Friendly, View, Accessibility, Business Services, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the City of Carcassonne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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