Holiday Inn Express & Suites Playa Del Carmen by IHG | Hotel in Playa del Carmen
Hotel in Downtown, Playa del Carmen
Hotel with free parking, steps from Quinta Alegría Shopping Mall
An outdoor pool, a rooftop terrace, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Playa Del Carmen by IHG offers 91 accommodations with laptop-compatible safes and complimentary bottled water. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Amenities
Facility Overview
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Shower
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Free toiletries
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Toilet paper
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Hair dryer
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Towels
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Soap
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Shampoo
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Private bathroom
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Blackout drapes/curtains
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Air conditioning (climate-controlled)
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Hypo-allergenic bedding
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Pillow menu
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Free cribs/infant beds
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Down comforter
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Premium bedding
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Bed sheets
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Tempur-Pedic bed
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Free rollaway beds
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Laptop-compatible safe
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Phone
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Soundproofing
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Laptop-friendly workspace
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Desk
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Iron/ironing board
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Desk chair
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Connecting rooms available
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Free local calls
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Window screens
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Coffee/tea in common area(s)
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Free buffet breakfast available daily 7:00 AM–10:00 AM
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Refrigerator
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Coffee/tea maker
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Free bottled water
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Microwave
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Height restrictions apply for onsite parking
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Wheelchair-accessible parking available
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Free self parking on site
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Limited onsite parking
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Front entrance ramp
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Handrails in stairways
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Elevator
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk height (inches): 34
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Braille signage
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Wheelchair-accessible registration desk
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Well-lit path to entrance
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Stairway handrail height (inches): 90
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1 on-site accessible parking spaces
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Wheelchair-accessible public washroom
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Wheelchair-accessible parking
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Wheelchair-accessible restaurant
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Elevator door width (inches): 43
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Wheelchair-accessible path of travel
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Visual fire alarm
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Wheelchairs available on site
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Wheelchair-accessible path to elevator
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Wheelchair-accessible business center
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Theme parks
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Swimming
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Beach access
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Bike parking
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Outdoor pool
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Bike storage
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32-inch flat-screen TV
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Satellite channels
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Computer station
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Meeting rooms - 2
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Business center
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Banquet hall
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Front-desk safe
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Gift shop/newsstand
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Elevator
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English
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Spanish
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TV in lobby
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Smoke-free property
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Outdoor pool
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Free cribs/infant beds
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Microwave
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Soundproofed rooms
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Laundry facilities
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Refrigerator
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Free rollaway/extra beds
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Daily housekeeping
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Tour/ticket assistance
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Multilingual staff
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24-hour front desk
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Laundry facilities
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Dry cleaning service
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Luggage storage
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool umbrellas
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Pool sun loungers
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Rooftop terrace
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Outdoor furniture
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Suite, 1 King Bed
Room Size:
409 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 0, Ping - 11, Wardrobe or closet, Square meters - 38, Square feet - 409, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
|
Suite, 2 Queen Beds
Room Size:
409 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Ping - 11, Wardrobe or closet, Square meters - 38, Square feet - 409, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
|
Suite, 1 King Bed, Balcony
Room Size:
409 square feet m2
|
GeneralNumber of living rooms 0, Ping - 11, Wardrobe or closet, Square meters - 38, Square feet - 409, Sofa bed, Balcony, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
|
Standard Room
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10 |
|
Standard Room, 1 King Bed, Mobility Accessible
Room Size:
409 square feet m2
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GeneralLow bed height (inches) - 29, Number of bedrooms - 0, Wheelchair-width doorways, Low bed height (centimeters) - 74, Doorway wheelchair width (centimeters) - 175, Roll-in shower width (inches) - 50, Transfer shower, Grab bar - near toilet, Toilet grab bar height (centimeters) - 76, Extra bed count 1, Lowered locks/deadbolt, Toilet grab bar height (inches) - 30, Shower grab bar height (inches) - 34, Roll-in shower width (centimeters) - 127, Low-height bed, Wardrobe or closet, Telephone accessibility kit, Square feet - 409, Bed count minimum 1, Low counters/sink height (inches) - 35, Low counters/sink height (centimeters) - 89, Number of living rooms 0, Grab bar - in shower, Shower grab bar height (centimeters) - 86, Low-height counters/sink, Raised toilet seat, Ping - 11, Square meters - 38, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Bathroom grab bars, Doorway wheelchair width (inches) - 69, Roll-in shower, Bed count maximum 1 |
|
Standard Room, 2 Queen Beds
Room Size:
409 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Ping - 11, Wardrobe or closet, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Standard Room, 1 King Bed, Balcony
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Balcony, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Standard Room, 1 King Bed
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10 |
FAQ's
Is this Downtown hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Downtown hotel?
Check-in time for Downtown hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Downtown hotel have a swimming pool?
Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Downtown hotel?
Best-rates for the Downtown hotel starts from $135 per night with includes Security/Safety, Wellness Facilities, Toiletries, Internet, TV, Balcony/Terrace, Accessibility, Breakfast, Air Conditioner, Parking, Guest Services, Child Friendly, Kitchen, Laundry, Pool, Wheelchair Accessible, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Downtown hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Downtown hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Downtown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Downtown hotel?
Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Downtown hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
