Hotel Casa el Moro | Hotel in Puerto Morelos

| 7.9 (671 Reviews) |   Pet Friendly  2 Bathrooms  6 Guests
Puerto Morelos Hotel | Hotel Casa el Moro

Hotel in Puerto Morelos

Located in Puerto Morelos, a 2-minute walk from Playa Puerto Morelos, Hotel Casa el Moro provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Built in 2000, this 3-star hotel is within 22 miles of ADO International Bus Station and 22 miles of Playa del Carmen Maritime Terminal. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. Cancun Government Palace is 24 miles from Hotel Casa el Moro, while Cancun Bus Station is 24 miles away. Cancún International Airport is 16 miles from the property.

Hotel Casa el Moro is located in Puerto Morelos.

This 2 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Pool, Designated Smoking Area, and several others. This is a 3 star rated property and has over 671 reviews with the average score of 7.9 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 2 Bedrooms Hotel if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa el Moro in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa el Moro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Internet
Laundry

Facility Overview

Parking
  • Street parking
  • Private Parking
  • Parking on site
  • Parking
  • Free parking
Activities
  • Public Bath
  • Snorkeling
  • Beach
General
  • Pet friendly
  • Safe
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Shuttle service
  • Airport shuttle (additional charge)
  • Tour desk
  • Laundry
  • Private check-in/out
  • Airport shuttle
  • Dry cleaning
  • Ironing service
  • 24-hour front desk
  • Concierge
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • Outdoor furniture
  • Garden
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Shallow end
  • Swimming pool
  • Plunge pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.36
Location:
9.26
Staff:
9.06
Facilities:
7.92
Comfort:
8.32
Cleanliness:
8.29
Slava
Jan 8, 2026 08:00:00 AM
Review Score:   8
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Charming colonial-style architecture and decor, lush green courtyard, comfortable beds with fresh cotton linens, excellent location close to the brach, the pier, many restaurants and the supermarket.
Negative: No breakfast (contrary to the listing at the time of booking), minimal kitchen supplies, water pressure issues, staff does not speak English, some ants in the bathroom, street noise in the evening (our room was on the side facing the street, so this may not be an issue for other units)
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Toilet, Towels, Shower, Free toiletries, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo

General

Ironing facilities, Safe, Smoke Alarm, Fire extinguisher, Iron, Trash cans, Key access, Fan, Air conditioning, Carbon monoxide detector

Media & Technology

TV, Flat-screen TV, Cable channels, Streaming service (like Netflix)

Kitchen

Cleaning products, Refrigerator

Living Area

Sitting area, Sofa

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Sofa bed, Non-feather pillow, Clothes rack

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Full bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet, Towels, Shower, Free toiletries, Towels/Sheets (extra fee), Toilet paper, Hairdryer, Body soap, Private bathroom, Shampoo

General

Ironing facilities, Safe, Smoke Alarm, Fire extinguisher, Iron, Trash cans, Key access, Fan, Air conditioning, Carbon monoxide detector

Media & Technology

TV, Flat-screen TV, Cable channels, Streaming service (like Netflix)

Kitchen

Cleaning products, Refrigerator

Living Area

Desk, Sitting area, Sofa

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor furniture, Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Sofa bed, Non-feather pillow, Clothes rack

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Casa el Moro pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Casa el Moro?

Check-in time for Hotel Casa el Moro starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Casa el Moro have a swimming pool?

Yes, this Hotel Casa el Moro has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Casa el Moro?

Best-rates for the Hotel Casa el Moro starts from $77 per night with includes Balcony/Terrace, Security/Safety, Wellness Facilities, Air Conditioner, Parking, Pet Friendly, Pool, Designated Smoking Area, Internet, Laundry, View, Transportation/Shuttle, Sports/Activities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Casa el Moro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Casa el Moro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa el Moro has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Casa el Moro?

Based on the information reported by the owner or manager, the Hotel Casa el Moro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Casa el Moro?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD77
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