Hotel Mura Cancun | Hotel in Cancún

| 8.2 (743 Reviews) |   Pet Friendly  6 Bathrooms  10 Guests
Cancun Hotel | Hotel Mura Cancun

Hotel in Cancun, Cancún

Located in Cancún, 3.8 miles from Cancun Government Palace, Hotel Mura Cancun features views of the city. Featuring a garden, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There's a restaurant serving Mexican cuisine, and free private parking is available. Guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Certain rooms include a kitchen with a fridge, a microwave and a minibar. The rooms include a desk. Hotel Mura Cancun has a sun terrace. Cancun Bus Station is 4.3 miles from the accommodation, while La Isla Shopping Mall is 11 miles away. Cancún International Airport is 8.1 miles from the property.

Hotel Mura Cancun is located in Cancún.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Air Conditioner, Accessibility, and several others. This is a 4 star rated property and has over 743 reviews with the average score of 8.2 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Mura Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Mura Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
Parking
  • Parking on site
  • Private Parking
  • Parking
  • Free parking
Activities
  • Neck massage
  • Full-body massage
  • Couples' massage
  • Solarium
  • Body treatments
  • Back massage
  • Spa lounge/Relaxation area
  • Fitness
  • Facial treatments
  • Hand massage
  • Pool table
  • Waxing services
  • Massage chair
  • Beauty services
  • Massage
  • Spa facilities
  • Spa/Wellness packages
  • Locker rooms
  • Foot massage
  • Head massage
  • Body scrub
General
  • Pet friendly
  • Family rooms
  • Air conditioning
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
  • Soundproof rooms
  • Safe
  • Smoke-free property
Guest Services
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Tour desk
  • Daily housekeeping
  • Hair/Beauty salon
  • Private check-in/out
  • Express check-in/out
  • Shuttle service
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Garden
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

Reviews

Value for money:
8.48
Location:
7.85
Staff:
8.78
Facilities:
8.3
Comfort:
8.62
Cleanliness:
8.63
Juggernaut2025
Feb 17, 2026 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The room was great. Only issue I had was that they were doing maintenance on the pool everyday day from about 10am-5pm. Lots of banging with hammers that I could hear and feel even on the 4th floor. Despite that, everything else was great. Restaurant on the 1st floor was delicious and reasonably priced. All of the staff were excellent. I felt really safe in the area. Plenty of restaurants and other business all within walking distance of the hotel!
Negative: The road out front was very busy! Gad to be extremely careful when crossing the road. Couldn’t get room service to work! Restaurant was as really good though! Shower drained slowly but it wasn’t terrible!
Summary: It was a great 8 days at this hotel! 3 comped days and 5 days that I booked to extend my stay.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet

General

Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron

Living Area

Desk, Fireplace

Media & Technology

Cable channels, Flat-screen TV

View

City view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Queen Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet

General

Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron

Living Area

Desk, Fireplace

Media & Technology

Cable channels, Flat-screen TV

View

City view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet

General

Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron

Living Area

Desk, Fireplace

Media & Technology

Cable channels, Flat-screen TV

View

City view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 40 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
Junior Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet

General

Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron

Kitchen

Kitchenette, Cleaning products, Kitchen, Wine glasses, Microwave, Kitchenware, Refrigerator

Living Area

Desk, Fireplace, Dining area, Sitting area

Media & Technology

Cable channels, Flat-screen TV

View

City view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Sofa bed

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Suite
Room Type: Suite
Room Size: 60 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Body soap, Shampoo, Toilet

General

Smoke Alarm, Key card access, Air conditioning, Carbon monoxide detector, Tile/Marble floor, Safe, Iron

Kitchen

Kitchenette, Cleaning products, Kitchen, Wine glasses, Microwave, Kitchenware, Dining table, Refrigerator

Living Area

Fireplace, Sofa, Desk, Sitting area, Dining area

Media & Technology

Cable channels, Flat-screen TV

View

City view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Sofa bed

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Mura Cancun pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Mura Cancun?

Check-in time for Hotel Mura Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Mura Cancun have a swimming pool?

No, this Hotel Mura Cancun does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Mura Cancun?

Best-rates for the Hotel Mura Cancun starts from $117 per night with includes Air Conditioner, Accessibility, Transportation/Shuttle, Wellness Facilities, Toiletries, Breakfast, Child Friendly, Security/Safety, Bedding/Linens, Spa, Restaurant, Guest Services, Pet Friendly, Balcony/Terrace, Parking, View, Business Services, Sports/Activities, Entertainment, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Mura Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Mura Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Mura Cancun has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Mura Cancun?

Based on the information reported by the owner or manager, the Hotel Mura Cancun indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Mura Cancun?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD117
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