Hyatt Ziva Cancun All Inclusive | Resort in Cancun

| 9.4 (1892 Reviews) |  1 Bathroom
Punta Cancun Resort | Hyatt Ziva Cancun All Inclusive

Resort in Punta Cancun, Cancun

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Housekeeping is available on request.
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Private bathroom
  • Hair dryer
  • Eco-friendly toiletries
  • Towels
  • Shower
  • Rainfall showerhead
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • LED light bulbs
  • Bulk dispenser for toiletries
  • Turndown service
  • Iron/ironing board
  • Safe
  • Phone
Breakfast
  • 8 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Free bottled water
  • Free minibar
  • Espresso maker
Parking
  • Area shuttle (surcharge)
  • Free valet parking on site
  • Free self parking on site
Accessibility
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator
Activities
  • 3 outdoor pools
  • Children's pool
  • Tennis
  • Steam room
  • Basketball
  • Playground
  • Snorkeling
  • Full-service spa
  • Outdoor tennis court
  • 24-hour fitness center
Entertainment
  • LED TV
  • Cable channels
General
  • Business center
  • Meeting room
  • Elevator
  • ATM/banking services
  • Water dispenser
  • Front-desk safe
  • Banquet hall
  • Spanish
  • English
  • Vegetarian dining options
  • Vegan dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Water dispenser
Guest Services
  • Snack bar/deli
  • 3 outdoor pools
  • Children's pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Free children's club
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Hair salon
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance
  • Turndown service
  • Change of towels (on request)
  • Luggage storage
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Rooftop terrace
  • Balcony
Spa
  • Spa open daily
  • 19 treatment rooms
  • Manicures and pedicures
  • Sauna
  • Body treatments
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Body wraps
  • Massages
  • Body scrubs
  • Steam room
  • Facials

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jaymi
Dec 8, 2025 02:25:08 AM
Review Score:   10
Summary: Beautiful view from the hotel room. Witnessed a wedding as well. Was very impressed.
See All Reviews

Room Arrangement

Room Info Facilities
Swim Up King (with Sofa Bed)
Room Size: 483 square feet m2
2 King Bed and Double Sofa Bed
Swim Up King (with Sofa Bed)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, No cribs (infant beds), Square feet - 483, Sofa bed, Square meters - 45, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Swim Up Double
Room Size: 483 square feet m2
2 Double Beds
Swim Up Double

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, No cribs (infant beds), Square feet - 483, Sofa bed, Square meters - 45, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Turquoize Sky Ocean Front Master King
Room Size: 695 square feet m2
1 King Bed
Turquoize Sky Ocean Front Master King

General

Square meters - 65, Number of living rooms 0, Ping - 19.53, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Club level room, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 695
Turquoize Sky Ocean Front Master Double
Room Size: 694 square feet m2
2 Double Beds
Turquoize Sky Ocean Front Master Double

General

Ping - 19.5, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 694, Extra bed count 2, Square meters - 65, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Dolphin View Master King (with Sofa Bed)
Room Size: 598 square feet m2
2 King Bed and Double Sofa Bed
Dolphin View Master King (with Sofa Bed)

General

Number of living rooms 0, Ping - 16.81, Rollaway/extra beds (free), Number of bedrooms - 0, Sofa bed, Square feet - 598, Square meters - 56, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Resort View Double
Room Size: 483 square feet m2
2 Double Beds
Resort View Double

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Resort view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Ocean Front Pyramid Suite (with Sofa Bed)
Room Size: 1316 square feet m2
2 King Bed and Double Sofa Bed
Ocean Front Pyramid Suite (with Sofa Bed)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 1316, Club level room, Ping - 36.98, Extra bed count 1, Square meters - 122, Ocean view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Ocean Front King (with Sofa Bed)
Room Size: 483 square feet m2
2 King Bed and Double Sofa Bed
Ocean Front King (with Sofa Bed)

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Low-height counters/sink, Square feet - 483, Sofa bed, Wheelchair accessible, Square meters - 45, Extra bed count 2, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 13.57, Low-height bed, Ocean view, Bed count minimum 2, Bed count maximum 2
Ocean Front Double
Room Size: 483 square feet m2
2 Double Beds
Ocean Front Double

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Ocean view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Turquoize Sky Swim Up Ocean Front Master King
Room Size: 695 square feet m2
1 King Bed
Turquoize Sky Swim Up Ocean Front Master King

General

Square meters - 65, Number of living rooms 0, Ping - 19.53, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Club level room, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 695
Dolphin View Master Double
Room Size: 598 square feet m2
2 Double Beds
Dolphin View Master Double

General

Number of living rooms 0, Ping - 16.81, Rollaway/extra beds (free), Number of bedrooms - 0, Sofa bed, Square feet - 598, Square meters - 56, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Turquoize Sky Swim Up Ocean Front Master Double
Room Size: 694 square feet m2
2 Double Beds
Turquoize Sky Swim Up Ocean Front Master Double

General

Square meters - 65, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Sofa bed, Club level room, Ping - 19.50, Square feet - 694, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Club Ocean Front Double
Room Size: 463 square feet m2
2 Double Beds
Club Ocean Front Double

General

Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Ping - 13, Square feet - 463, Extra bed count 2, Free cribs/infant beds, Square meters - 43, Rollaway/extra beds (free), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Club Ocean Front King
Room Size: 463 square feet m2
1 King Bed
Club Ocean Front King

General

Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 463, Extra bed count 2, Free cribs/infant beds, Square meters - 43, Rollaway/extra beds (free), Ping - 13.01, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Ocean View Double
Room Size: 483 square feet m2
2 Double Beds
Ocean View Double

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Low-height counters/sink, Square feet - 483, Sofa bed, Wheelchair accessible, Square meters - 45, Extra bed count 2, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 13.57, Low-height bed, Ocean view, Bed count minimum 2, Bed count maximum 2
Resort View King (with Sofa Bed)
Room Size: 483 square feet m2
2 King Bed and Double Sofa Bed
Resort View King (with Sofa Bed)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Resort view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Turquoize Ocean Front Master Double
Room Size: 694 square feet m2
2 Double Beds
Turquoize Ocean Front Master Double

General

Ping - 19.5, Number of living rooms 0, Number of bedrooms - 0, Concierge service, Extra bed count 1, Square feet - 694, Square meters - 65, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Ocean View King (with Sofa Bed)
Room Size: 483 square feet m2
2 King Bed and Double Sofa Bed
Ocean View King (with Sofa Bed)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Ocean view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Club Ocean Front Corner Suite
Room Size: 1087 square feet m2
1 King Bed
Club Ocean Front Corner Suite

General

Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Extra bed count 2, Free cribs/infant beds, Square feet - 1087, Rollaway/extra beds (free), Ping - 30.55, Club level room, Square meters - 101, Bed count minimum 1, Ocean view, Bed count maximum 1
Turquoize Ocean Front Master King
Room Size: 694 square feet m2
1 King Bed
Turquoize Ocean Front Master King

General

Ping - 19.5, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 694, Extra bed count 2, Square meters - 65, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $745 per night with includes Restaurant, Bar, Child Friendly, Wheelchair Accessible, Accessibility, Spa, Balcony/Terrace, Business Services, Sports/Activities, Transportation/Shuttle, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Air Conditioner, Pool, TV, Kitchen, Parking, Designated Smoking Area, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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