The Queen at Chester Hotel, BW Premier Collection | Hotel in Chester

| 8.2 (7191 Reviews) |   Pet Friendly  1 Bathroom  20 Guests
Chester Hotel | The Queen at Chester Hotel, BW Premier Collection

Hotel in Chester

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travelers, located at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All of our bedrooms have complimentary Wi-Fi a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

The Queen at Chester Hotel, BW Premier Collection is located in Chester.

This 267 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Designated Smoking Area, and several others. This is a 4 star rated property and has over 7191 reviews with the average score of 8.2 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 267 Bedrooms Hotel if you want to learn more about this place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This The Queen at Chester Hotel, BW Premier Collection in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Queen at Chester Hotel, BW Premier Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
Parking
  • Accessible parking
  • Parking
  • Electric vehicle charging station
General
  • Family rooms
  • Air conditioning
  • Facilities for disabled guests
  • Designated smoking area
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Heating
  • Non-smoking rooms
  • Elevator
  • Pet friendly
Guest Services
  • Daily housekeeping
  • Dry cleaning
  • 24-hour front desk
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Express check-in/out
  • Baggage storage
  • Room service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • Outdoor furniture
  • Sun deck
  • Terrace
Security/Safety
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

For hotel guests, located next to the hotel is a pay and display car park. details of costing and parking procedures are listed below for your information and are available in the car park. please note that the car park does not belong to the hotel. car parking is available: monday to thursday 24 hours is £13 friday to sunday 24 hours is £15, payable on the machine in parking lot or using the qr code which is located at the reception desk, the dinner supplement is not available on new year's eve.

Reviews

Value for money:
8.14
Location:
9.1
Staff:
8.84
Facilities:
8.32
Comfort:
8.74
Cleanliness:
8.68
Charlotte
Apr 22, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Extremely helpful reception staff
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room - Non-Smoking
Room Type: Double
Room Size: 22 m2
1 Full bed(s) Bed

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock
Executive Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Standard Twin Room - Non-Smoking
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Family Room with Two Double Beds
Room Type: Quad
Room Size: 49 m2
2 Full bed(s) Bed

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
King Suite
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
King Suite

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Deluxe Double Room - Non-Smoking
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Superior Double Room with Sofa Bed - Non-Smoking
Room Type: Triple
Room Size: 30 m2
1 Full bed(s) Bed
1 Sofa bed Bed

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Junior King Suite
Room Type: Double
Room Size: 40 m2
1 Full bed(s) Bed

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Small Double Room - Non-Smoking
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Small Double Room - Non-Smoking

General

Air conditioning, Safe, Suit press, Ironing facilities, Interconnecting room(s) available

Bathroom

Bathrobe, Hairdryer

Living Area

Desk

Media & Technology

DVD player, Cable channels

Services

Wake-up service

Bedroom

Alarm clock

FAQ's

Is this Chester hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chester hotel?

Check-in time for Chester hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chester hotel have a swimming pool?

No, this Chester hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chester hotel?

Best-rates for the Chester hotel starts from $170 per night with includes Internet, Bar, Parking, View, Fireplace/Heating, Wheelchair Accessible, Balcony/Terrace, Accessibility, EV Charge Station, Business Services, Breakfast, Air Conditioner, Pet Friendly, Designated Smoking Area, Security/Safety, Restaurant, Laundry, Guest Services, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chester hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chester hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chester hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chester hotel?

Based on the information reported by the owner or manager, the Chester hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chester hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD170
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