Hotel Santika Mataram | Hotel in Mataram

| 8.4 (172 Reviews) |  4 Bathrooms  12 Guests
Mataram Hotel | Hotel Santika Mataram

Hotel in Mataram

Hotel Santika Mataram has a fitness center, a shared lounge and a sun terrace with swimming pool and buffet breakfast in Mataram. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. There's a restaurant serving Indonesian cuisine, and free private parking is available. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. Bangsal Harbor is 17 miles from Hotel Santika Mataram, while Narmada Park is 6.2 miles from the property. Lombok International Airport is 18 miles away.

Hotel Santika Mataram is located in Mataram.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Security/Safety, Internet, and several others. This is a 3 star rated property and has over 172 reviews with the average score of 8.4 . Coming to Mataram and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this place in Mataram. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Santika Mataram in Mataram is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Santika Mataram”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kid-friendly buffet
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Fruit
Parking
  • Parking garage
  • Parking on site
  • Electric vehicle charging station
  • Accessible parking
  • Parking
  • Private Parking
  • Free parking
Activities
  • Live music/Performance
  • Fitness center
  • Fitness
General
  • Non-smoking rooms
  • Air conditioning
  • Wifi in all areas
  • Designated smoking area
  • Safe
  • Elevator
Guest Services
  • Shared lounge/TV area
  • Ironing service
  • Daily housekeeping
  • Laundry
  • Shuttle service
  • Concierge
  • 24-hour front desk
  • Fax/Photocopying
  • Shuttle service (additional charge)
  • Car rental
  • Room service
  • Baggage storage
  • Business center
  • Meeting/Banquet facilities
  • Dry cleaning
  • Tour desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.85
Location:
9.33
Staff:
8.94
Facilities:
8.67
Comfort:
8.94
Cleanliness:
8.68
Aditya Raka
Jan 25, 2026 08:00:00 AM
Review Score:   10
Indonesia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: All Staff is professional, very helpful and polite. Recommended place to stay.
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Superior King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Toilet, Private bathroom, Shower cap, Towels, Slippers, Toothbrush, Shampoo, Body soap, Shower, Conditioner, Toilet paper, Free toiletries

General

Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher

Media & Technology

Cable channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Pool view, City view

Room amenities

Socket near the bed

Layout

Window

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed
Deluxe King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Toilet, Private bathroom, Shower cap, Towels, Slippers, Toothbrush, Shampoo, Body soap, Shower, Conditioner, Toilet paper, Free toiletries

General

Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher

Media & Technology

Cable channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Pool view, City view

Room amenities

Socket near the bed

Layout

Window

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Shower cap, Towels, Slippers, Bathtub, Toothbrush, Shampoo, Body soap, Shower, Conditioner, Toilet paper, Free toiletries

General

Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher

Media & Technology

Cable channels, Flat-screen TV, Telephone

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

View

City view

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Twin
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Toilet, Private bathroom, Shower cap, Towels, Slippers, Toothbrush, Shampoo, Body soap, Shower, Conditioner, Toilet paper, Free toiletries

General

Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher

Media & Technology

Cable channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Pool view, City view

Room amenities

Socket near the bed

Layout

Window

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Santika Mataram pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Santika Mataram?

Check-in time for Hotel Santika Mataram starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Santika Mataram have a swimming pool?

Yes, this Hotel Santika Mataram has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Santika Mataram?

Best-rates for the Hotel Santika Mataram starts from $38 per night with includes Transportation/Shuttle, Restaurant, Guest Services, Laundry, Air Conditioner, Parking, TV, Sports/Activities, Entertainment, Child Friendly, Pool, EV Charge Station, Business Services, Wellness Facilities, Internet, Designated Smoking Area, Balcony/Terrace, Accessibility, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Santika Mataram a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Santika Mataram wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Santika Mataram has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Santika Mataram?

Based on the information reported by the owner or manager, the Hotel Santika Mataram indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Santika Mataram?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD38
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