Norwood House Motel & Reception Centre | Hotel in Mount Eliza

| 7.4 (290 Reviews) | 1 Bathroom

Mount Eliza Hotel | Norwood House Motel & Reception Centre

Hotel in Mount Eliza

A bar/lounge, a conference center, and conference space are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and gas grills are onsite.
Change of towels is available on request.
Norwood House Motel & Reception Centre offers 15 accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

This Melbourne motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 36-inch Smart televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Bar

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Shampoo

Soap

Toilet paper

Towels

Hair dryer

Free toiletries

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Premium bedding

Blackout drapes/curtains

Pillow-top mattress

Heating (climate-controlled)

Guidebooks/recommendations

Eco-friendly cleaning products provided

Window screens

Iron/ironing board

Local maps

Connecting rooms available

LED light bulbs

Water-efficient toilets only

Restaurant dining guide

Electrical adapters/chargers

Water-efficient showers only

Breakfast

1 bar

Toaster

Refrigerator

Electric kettle

Local meal delivery service

Microwave

Free tea bags/instant coffee

Parking

Free RV/bus/truck parking on site

Free uncovered self parking on site

Accessibility

Portable shower seat

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

This property does not have elevators

Wheelchair accessible (may have limitations)

Activities

Whale watching

Golfing

Health/beauty spa

Hot springs

Winery tours

Fishing

Outlet shopping

Horse riding

Entertainment

Cable channels

36-inch Smart TV

General

Meeting room

Conference center (646 square feet of space)

Reception hall

Banquet hall

English

At least 80% lighting from LEDs

Local artist showcase

Designated smoking areas

Locally-owned & organized tours & activities

Guest Services

Microwave

Refrigerator

Highchair

Change of towels (on request)

Change of bedsheets (on request)

Luggage storage

Front desk (limited hours)

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Terrace

Outdoor furniture

BBQ grill(s)

Nature reserve

Picnic area

Outdoor entertainment area

Garden

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 1:00 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 10:30 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet deposit: aud 100 per stay pet fee: aud 35 per pet, per stay plus aud 100 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of aud 35 per pet, per stay, plus a one-time cleaning fee of aud 100 and a deposit of aud 100 per stay service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bianca

Jul 4, 2026 01:56:51 PM

Review Score: 8

Summary: The room was very clean and the bed comfortable. The big problem was that the bathroom was significantly narrow. Particularly the space between the basin and the wall where you have to squeeze between to get to the toilet. The gap was the width of my forearm and caused much discomfort. The staff reported that they are aware of the issue and were very apologetic.

See All Reviews

Room Arrangement

Room Info	Facilities
Eliza Romantic Spa Suite Room Size: m² 2 Queen Bed and Double Sofa Bed	General Private hot tub, Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Pets not allowed, Separate bedroom, Extra bed count 1, Number of living rooms 1, Private hot tub (indoor), Jetted bathtub, Desk, Champagne service, Bed count minimum 2, Bed count maximum 2
Peninsula Balcony Suite Room Size: m² 1 King Bed	General Private hot tub, Hydromassage showerhead, Kitchenette, Sofa bed, Pets not allowed, Separate bedroom, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Cookware, dishware, and utensils, Separate bathtub and shower, Desk, Wardrobe or closet, Champagne service, Balcony, Bed count minimum 1, Bed count maximum 1
King Room Double Spa Room Size: m² 1 King Bed	General Private hot tub, Jetted bathtub, Hydromassage showerhead, Shower/tub combination, Desk, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Private hot tub (indoor)
Family Room Economy Room Size: m² 1 King Bed	General Hydromassage showerhead, Wardrobe or closet, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Family Room Economy (Large) Room Size: m² 2 Queen Bed and Twin Bed 1 Queen Bed	General Hydromassage showerhead, Wardrobe or closet, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 2
Family Economy w/ Kitchen Room Size: m² 2 Queen Bed and Double Sofa Bed 1 Queen Bed	General Hydromassage showerhead, Kitchenette, Wardrobe or closet, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 2
King Room Room Size: m² 1 King Bed	General Hydromassage showerhead, Desk, Wardrobe or closet, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Family Room w/Kitchenette Room Size: m² 2 King Bed and Double Bed	General Pet-friendly room, Hydromassage showerhead, Cookware, dishware, and utensils, Kitchenette, Wardrobe or closet, Shower only, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Budget Small Room Room Size: m² 1 Double Bed	General Hydromassage showerhead, Cookware, dishware, and utensils, Kitchenette, Number of bedrooms - 1, Wardrobe or closet, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 1
King Room (Wheelchair-Friendly) Room Size: m² 1 King Bed	General Hydromassage showerhead, Shower grab bar height (centimeters) - 74, Roll-in shower width (inches) - 40, Grab bar - in shower, Wheelchair-width doorways, Shower only, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Toilet grab bar height (centimeters) - 76, Wheelchair accessible, Doorway wheelchair width (centimeters) - 81, Doorway wheelchair width (inches) - 32, Toilet grab bar height (inches) - 30, Roll-in shower width (centimeters) - 102, Height-adjustable showerhead, Shower grab bar height (inches) - 29, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Deluxe King Room Room Size: m² 2 King Bed and Twin Bed	General Hydromassage showerhead, Number of bedrooms - 1, Wardrobe or closet, Shower only, Club level room, Pets not allowed, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Mount Eliza hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mount Eliza hotel starts from $98 per night with includes Air Conditioner, Designated Smoking Area, Bedding/Linens, Bar, Internet, Kitchen, Child Friendly, Parking, Business Services, Wellness Facilities, Toiletries, Balcony/Terrace, Sports/Activities, Barbecue/Outdoor Cooking, Laundry, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mount Eliza hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mount Eliza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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